COVID-19 ADVICE AND SUPPORT

£150 Energy Rebate

Date: 12-05-2022

£150 Energy Rebate

The majority of Direct Debit payers received payment into their bank account on 6th May 2022.

Due to government guidance on how we should administer the scheme, there are a small number of Direct Debit payers who we have not been able to pay:

  • Where the Direct Debit is paid by a third party or their bank account name does not match the name on the Council Tax bill. We have now written to all of those affected. If you haven’t received a letter yet, you will do so in the next few days.
  • Where the last Direct Debit was returned unpaid. We are in the process of arranging for these to be paid in the next ‘mop up’ payment run. We will update you once we know the date this will be paid.

If you do not pay by Direct Debit we will be writing to you in the coming weeks to invite you to apply for the rebate.

Our staff are working hard to roll out the rebate scheme in addition to their normal workload.

Please do not chase progress on this as this will only delay matters.

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